Sales and Marketing Assistant

Urathon is a leading international manufacturing and supply chain organisation specialising in aids for daily living and medical devices. With a strong presence in both B2B and retail sectors, Urathon is dedicated to delivering innovative solutions and exceptional service to customers across the UK and beyond.

Role Overview

We are looking for a proactive and organised Sales and Marketing Assistant to support the growth of our retail business. This role is ideal for a university graduate looking to begin their career in a dynamic commercial environment. Working closely with the Sales Director and Business Development team, the successful candidate will help convert leads, manage customer relationships, and coordinate with external marketing providers.

Key Responsibilities

• Follow up on sales leads from visits, events, and inbound enquiries — primarily by phone and email.
• Engage with customers confidently and professionally over the phone to build relationships and close opportunities.
• Send out product pricing, quotations, and product information.
• Provide administrative support to the Sales Director and Business Development team.
• Maintain and update the “Product Bible” – a central record of all product details, pricing, and specifications.

Customer Service

• Act as the first point of contact for all retail sales enquiries and orders.
• Deliver a professional and responsive customer experience from enquiry through to after-sales support.
• Liaise with internal teams to ensure accurate and timely order processing and delivery.

Marketing Coordination

• Work alongside our external marketing provider to support product launches, campaigns, and promotions.
• Ensure marketing content is up to date and aligned with product specifications and brand messaging.
• Track and report on marketing activity, offering input and suggestions for improvement.
• Assist in preparing and distributing sales and promotional materials.

Skills & Experience Required

• Confident and professional telephone manner, with excellent interpersonal skills.
• Strong written communication and attention to detail.
• Highly organised with the ability to prioritise tasks and manage time effectively.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Experience using CRM or sales tracking tools is a bonus.

Ideal Candidate Profile

• A recent university graduate looking to build a career in sales, marketing, or commercial operations.
• Enthusiastic, self-motivated, and eager to learn.
• Comfortable working both independently and as part of a team.
• Keen interest in the retail or healthcare industry is advantageous.

Seniority level

• Seniority level

Entry level

Employment type

• Employment type

Full-time

Job function

• Job function

Marketing and Sales

• Industries

Medical Equipment Manufacturing

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