About the position
Western National is seeking a Software Developer IV to join their team. The individual in this role will have the opportunity to design, develop, test, and deploy high-impact software solutions while partnering with cross-functional teams to improve applications, automate processes, and influence engineering best practices. This individual also serves as a technical mentor, helping elevate the capabilities of teammates while driving innovation and continuous improvement across the development organization.
Responsibilities
- Designs, develops, tests, and deploys high-impact software application modifications based on collaboratively defined business and technical requirements.
- Collaborates with product teams to troubleshoot application issues and deliver high-quality software solutions.
- Participates in work refinement, estimation, and planning activities to support successful project delivery.
- Prepares and executes unit testing for new and modified code in accordance with team and organizational standards.
- Partners with product and change control teams to ensure quality software releases.
- Creates and maintains technical documentation that supports ongoing product development and maintenance.
- Ensures timely delivery of projects and tasks while proactively communicating risks, delays, and roadblocks.
- Develops and guides the creation of technical specifications, flowcharts, and data flow diagrams to communicate complex application designs.
- Leads code review efforts and promotes development best practices across product teams.
- Identifies opportunities for process improvement and collaborates across teams to implement effective solutions.
- Leads troubleshooting, resolution, and communication for urgent production issues.
- Drives automation of development processes and identifies opportunities to improve efficiency across teams.
- Mentors team members by sharing technical knowledge and supporting professional development.
- Analyzes complex technical challenges, evaluates multiple solution options, and communicates recommendations.
- Identifies opportunities to improve application quality, business processes, and customer experience.
- Collaborates with team members to evolve development standards, policies, and best practices.
- Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
- Performs special projects and other duties as assigned.
Requirements
- Strong mathematical, analytical, and problem-solving skills.
- Demonstrated ability to work independently and complete assignments with minimal guidance.
- Strong attention to detail and commitment to quality.
- Advanced organizational and prioritization skills with the ability to manage multiple high-impact initiatives.
- Demonstrated ability to collaborate effectively with product teams and cross-functional partners.
- Knowledge and practical application of relevant project methodologies.
- Demonstrated ability to communicate clearly and effectively with both technical and nontechnical audiences across all levels of the organization.
- Advanced proficiency in required programming languages, code versioning tools, and deployment technologies.
- Broad exposure to multiple technology stacks, frameworks, and core systems.
- Bachelor’s degree in computer science, mathematics, information management, statistics, or a related field preferred; equivalent experience accepted in lieu of education.
Nice-to-haves
- Demonstrated ability to proactively mentor and develop colleagues with varying technical backgrounds and learning styles.
- Ability to influence product owners and development teams to prioritize technical improvements that align with company and industry standards.
- Experience identifying automation opportunities that improve software quality and development efficiency.
- Strong leadership skills with the ability to influence technical decisions across teams without direct authority.
Benefits
- Medical insurance plan options
- Dental insurance
- Vision benefits
- Life insurance
- Disability insurance
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
- Wellbeing Program, including onsite fitness studio
- Paid Time Off – including holiday, vacation, and volunteer
- 100% company-paid tuition reimbursement for approved job-relevant coursework
- Access to The Institutes (Risk and insurance education)
- Paid parental leave
- Bonus opportunities
