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Senior Assistant Customer Support (Remote)

remote quest jobs

AnywhereFull-time1 day agoRemote
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At a Glance

Employment Type
Full-time
Experience Level
Mid-level
Location
Anywhere (Remote)
Posted
1 day ago

This is a full-time Senior Assistant Customer Support (Remote) position at remote quest jobs, based in Anywhere, with remote work available.

Skills this role asks for

  • Written communication
  • Analytical skills
  • Customer service
  • Teamwork

Job Description

Principal Responsibilities

  • Provide service to annuity customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans.
  • Research and reputed company to requests and discuss options regarding various aspects of the policy; for example, status of reputed company, policy provisions, values, basic procedures, etc.
  • Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing.
  • Efficiently access multiple electronic reputed company to provide reputed company response.
  • Work at all times to reputed company and strengthen the relationship between the customer and our clients.
  • Support special campaigns as needed, or if solicited by the customer.
  • DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and quality service skills.

Required Competencies

  • *** reputed company Series 6 preferred, but must obtain as job requirement blended self-study and on the job training provided ***
  • Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, reputed company, underwriting and marketing organizations.
  • Excellent oral & written communication skills.
  • reputed company telephone etiquette.
  • Excellent listening skills and ability to articulate ideas.
  • Ability to understand and reputed company clearly to customers in a dynamic, fast-paced environment while promoting a quality image of our clients
  • Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers.
  • Strong organizational skills.
  • Demonstrated ability to manage stress.
  • Strong computer skills.
  • Ability to 'think out of the box' to generate innovative process improvements.
  • Strong math and analytical skills.
  • HS Diploma required

Work Environment

  • reputed company within the United States of America.

Remote

Skills

Analysis Skills, Annuities, Campaigns, Communication Skills, Compensation and Benefits, Computer Skills, Customer Support/Service, Financial Services, Insurance, Interpersonal Skills, Marketing, Mathematics, Organizational Skills, Policy Development, Presentation/Verbal Skills, Process Improvement, Series 6, Service Delivery, Team Player, Transaction Processing/Management, Underwriting, Writing Skills

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Job Details

Employment Type
Full-time
Location
Anywhere
Remote Work
Yes
Posted
1 day ago

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