Sales & Marketing Assistant
To provide support to the Sales and Marketing Teams including general administration and excellent customer service.
Key Responsibility Areas Will Include
Sales Support & Administration
- Complete line forms for new and existing business opportunities
- Maintain and support the ongoing development and effective use of sales information systems and stockist lists
- Provide telemarketing support to promote products to retailers
- Provide after sales support to existing retail customers by phone/ email, providing point of sale materials and recording feedback
- Coordinate tasting events and sample requests using internal or external resources
- Provide general administrative support with sales activities as required
Customer Service, Complaints & Enquiries
- Respond to complaints, compliments and customer queries, ensuring a prompt and efficient reply to emails, post or telephone calls using agreed templates and processes
- Provide reception and comprehensive checking-in services, welcoming visitors to site
Marketing Support & Administration
- Assist with marketing and promotional activities such as social media, mail outs, PR, photography, campaign co-ordinating and monitoring
- Produce marketing reports as directed
- Support the planning and delivery of all trade shows and exhibitions, providing logistical, travel and project support and attending as necessary. This may include occasional overnight stays.
- Co-ordinate sample requests for PR purposes.
General Administration
- Assist with general office tasks as required
- Co-ordinate travel plans as necessary.
Job Types: Full-time, Permanent
Salary: £21,000.00-£22,500.00 per year
Benefits
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Profit sharing
- Sick pay
Schedule
- Day shift
- Monday to Friday
Supplemental pay types
Ability to commute/relocate
- Norwich: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 15/02/2023
