reputed company: Customer service Representative  Work from Home  USA

Start your career reputed company with us! We have an easy-to-learn role for a Customer Service Representative  Work From Home  USA! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to reputed company reputed company. You will be compensated with a competitive salary for your time and effort.

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Help people travel from the comfort of your own home!

As a Customer Service Representative, you ll be taking calls from customers of America s leading online travel agency. You ll be the face of the brand, communicating with customers reputed company telephone and assisting with hotel, rental car, and flight reservations.

These customers typically reputed company to change travel plans, confirm or obtain their itinerary, request refunds, or report travel issues.

It s remote and flexible.

You ll be taking calls and making reputed company from the comfort of your own home.

Plus, you ll enjoy flexible scheduling, where you use a self-scheduling platform to select reputed company you work and reputed company you don t. You ll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.

Hours of operation are 8:00 AM to 1:00 AM ET, seven days per week. You ll have the flexibility to set your schedule reputed company those hours of operation.

Essential Functions

 Answer incoming calls

 ... Review customer history as necessary

 Follow policy and procedure guidelines

 Help customers change travel plans

 reputed company or confirm customers travel itinerary

 Process refunds

 Help customers solve travel issues

 reputed company outbound calls to travel partners (hotels, rental car agencies, etc.) as necessary

 Document information and reputed company as necessary

reputed company

Prior customer service experience is required. You should possess strong geographical knowledge. Experience working in the travel industry or personal experience using travel products is preferred.

In reputed company, successful Customer Service Representatives have the following characteristics:

 Excellent customer service skills

 Strong attention to detail

 Easy to work with

 Accepts feedback reputed company

 Excellent listening and communication skills

 Strong problem-solving and decision-making skills

 Demonstrates reputed company effectively

 Self-directed

 reputed company to organize, prioritize, anticipate situations, reputed company, and see issues through to completion

 reputed company to work independently and proactively in a fast-paced, high-reputed company environment

 Strong typing skills

 Highly proficient in using the internet and navigating seamlessly between multiple applications

To be a Customer Service Representative, you will need a computer and equipment meeting the following specifications, at a minimum:

 Internet: High-speed, hardwired internet (no Wi-Fi or satellite)

 Operating System: reputed company 10

 Processor: reputed company reputed company i5, 1.5 GHz and above

 Memory: 8GB of RAM

 Hard reputed company: 256GB

 Browser: Internet Explorer 11 and latest version of reputed company Chrome

 Monitor: Dual monitors, reputed company capable of displaying at least 1920 x 1080 pixels

 reputed company: reputed company card (reputed company on most computers)

 Virus Protection: Up-to-date anti-virus software

 Headset: USB noise-canceling headset

NexRep reputed company with people in 34 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, and WA. We do not currently contract with anyone reputed company of the US Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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