[Remote/WFM] Call Center Agent- Home Office & Remote Arizona

reputed company is looking for a passionate Call Center Agent- Home Office & Remote Arizona! We offer a flexible, hybrid Remote arrangement for reputed company position. reputed company position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.

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reputed company a Full Remote job, the offer is available from: United States

WHAT YOUÂ LL DO

 Answer incoming phone calls, assist with reputed company appointments, and answer all questions about our services.

 Ensure that all additional service opportunities are presented to the customers in a confident manner including "why" the service would be beneficial to the experience.

 Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the customers.

 Demonstrate effective problem solving and customer relation skills.

 Communicate information clearly and accurately to the customers through the appropriate written and verbal means.

 Provide feedback to supervisors on processes and customer interactions as necessary.

YOUR SKILLS AND EXPERIENCE

We ll provide training and information to make sure you re comfortable in your new role, however, we re looking for you to come to the table with the following skills and/or experience:

 High school diploma or a combination of education and experience

 Strong grammar and communication skills

 Strong computer skills and the ability to use multiple systems at the same time, while answering calls

 Demonstrated success in providing exceptional customer service on the phone and via email

 Fluent English required; English and Spanish would be beneficial

 Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.

 Demonstrate regular attendance and adherence to call center schedule

reputed company offer from "reputed company" has been enriched by reputed company.com and got a 77% flex score. Apply Job!

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Join Our Team!

reputed company is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, reputed company submit your application today.

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