Note: The job is a remote job and is open to candidates in USA. American Bankers Insurance Company of Florida is hiring a Data Support Analyst intern to support department systems, business applications, staff, and data operations. The intern contributes to data analysis, reporting, requirements definition, testing, implementation, documentation, training, and low- to medium-complexity projects.
Responsibilities
- Provides general support for various business applications, databases, and integrations
- Analyze systems, processes, and data issues of low to medium complexity and provide options to for remediation to more experienced team members
- Enter low to medium complex routine user-maintained table changes and configurations
- Troubleshoot low complexity system issues with limited direction
- Ability to identify priority issues and determine which issues can be handled within the authority of an analyst and being able to discern those issues requiring direction from a higher authority
- Contributes to training efforts by writing documentation and manuals, preparing presentations, delivering training, and providing follow-up
- Ability to extract data from a variety of internal and external data sources
- Support both scheduled and ad hoc report requests
- Analyze data to deliver reporting and metrics to clients and internal stakeholders
- Document new and existing data sources, processes, tables, and fields
- Validate the integrity of the data shown in reports by performing regular data analysis
- Participate in analysis and definition of business and functional requirements, including client sessions and interviews
- Analyze requirements for new projects and processes
- Acts as the business and technical liaison during analysis, requirements definition, and design activities
- Participates in definition of testing scope and scenarios, and estimates of effort, and duration on low to medium scale projects based on the business requirements
- Prepares test plans and scripts for low to medium scale projects
- Research, document, report, and communicate any defects with functionality, flow and/or program changes
- Performs user acceptance testing and deliver results for peer, team, and management review
- Display knowledge of project management principles and apply Company approved methodology
- Prioritize and coordinate activities of project team members for low impact projects
- Participate as a project team member for low to medium complex projects
- Identify project issues and communicate progress and obstacles to sponsors and/or management
- Handles multiple tasks and small projects, concurrently
- Participate in cost/benefit analysis
- Coordinate production implementation efforts with User community and IT for low to medium complex support activities and project assignments
- Communicate implementation timelines and tasks
- Develop the User Documentation and Training material
- Train the trainers and/or impacted associates
- Post-implementation audits/reviews
- Apply new knowledge rapidly
- Continuously seek opportunities for professional development
- Demonstrate quality, attentiveness, and attention to detail in all work activities
- Build relationships with internal and external customers and business partners
- Ability to manage stakeholder expectations using effective verbal and written communication skills
Skills
- Ability to identify priority issues and determine which issues can be handled within the authority of an analyst and being able to discern those issues requiring direction from a higher authority
- Ability to extract data from a variety of internal and external data sources
- Display knowledge of project management principles and apply Company approved methodology
- Ability to manage stakeholder expectations using effective verbal and written communication skills
- Currently pursuing a bachelor's degree in Risk/Insurance, Finance, Business Administration, Mathematics, Data Analytics, Economics, or a related field
- Requires experience extracting and analyzing data from a variety of sources such as Excel, delimited files, fixed width files, APIs, and SQL Server databases
- Requires skills of extracting and analyzing data using a variety of methods including SQL, Excel, and Power BI
- Requires ability to continuously learn a variety of applications and skills
- Requires ability to process time sensitive data, make decisions and communicate actions
- Requires good organization, self-motivation skills, and manage multiple assignments and priorities
- Requires ability to communicate effectively both verbally and in writing to management, team members, business, and technology professionals
- Requires ability to adapt to a variety of project team roles, such as analyst, tester, documentation writer, or trainer
- You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future
Benefits
- 12-week immersive experience
- Hands-on work with real-world experience
- Learning and development opportunities
- Mentorship
- Networking and engagement opportunities
- Resources designed to support professional growth
- Remote: Chicago Area
Company Overview
- Assurant provides protection products and related services to safeguard companies against risks. It was founded in 1892, and is headquartered in Atlanta, Georgia, USA, with a workforce of 10001+ employees. Its website is https://www.assurant.com/.
