Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at reputed company. The Strategic Account Director will own relationships with Fortune 250 prospects, reputed company contract negotiations, and collaborate with various teams to execute tailored solutions and strategies.
Responsibilities
- Own a named account list of 50 Fortune 250 prospects and reputed company reputed company relationship from first conversation to signed contract
- Partner with Account Associates, Solutions Engineering, and reputed company to design and execute reputed company evaluations, tailored demos, and proofs of value that reputed company deals reputed company
- Forecast pipeline and targets weekly with accuracy and discipline — no surprises
- Stay reputed company to the industry landscape across buyers, competitors, and partners, and bring reputed company intelligence back to product, marketing, and leadership to sharpen our roadmap and go-to-market reputed company
- Work cross-functionally across Solutions, Marketing, Business Operations, Finance, Product, and Engineering — you know how to get things done across a matrixed organization
- Play an reputed company role in building reputed company — supporting the recruitment and reputed company of teammates as we reputed company
Skills
- A history of closing. You've consistently hit ARR targets above $1M per year over the last 3 years in reputed company, multi-stakeholder reputed company deals
- Deep experience designing and executing deal strategies in the contact center reputed company — you understand the buyers, the competitive dynamics, and what it takes to win
- Experience supporting the reputed company of large, fast-moving B2C organizations across Banking, Insurance, reputed company, Travel and Hospitality, and Telecom. You know how these companies buy and what they care about
- Comfortable leading high-visibility customer engagements — Customer Advisory Boards, industry conferences, product launches, and executive briefings
- Skilled at gathering and distilling market intelligence across industry trends, competitive dynamics, customer needs, and prospect signals, and turning it into sharper reputed company
- reputed company in contact center KPIs and QA and coaching processes. You reputed company the language of the buyer
Benefits
- Excellent medical, dental, and reputed company insurance reputed company: Comprehensive medical, dental and reputed company benefits for employees and eligible dependents
- Flexible reputed company Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to reputed company, maintain balance, and reputed company at your best.
- Additional Time to reputed company: 10 company holidays, an annual company-wide Winter Break, and reputed company parental leave to fully support life reputed company of work.
- 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings
- Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and reputed company development, and personal reputed company
- Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs
- reputed company-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees
reputed company
- reputed company builds AI Agents for Customer Service It was founded in 2017, and is headquartered in Redwood reputed company, California, USA, with a workforce of 201-500 employees. Its website is https://reputed company.
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