[Remote] RCM Cust Svc Support Rep-10am-7pm EST - Remote - Patient Customer Service

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Customer Service Support Rep - Patient Customer Service within the Revenue Cycle Management Division to join our team.

The role

involves answering inbound calls from patients and healthcare providers, initiating payment plans, and resolving patient inquiries while maintaining performance goals. ResponsibilitiesAnswer 80+ inbound calls per day from patients, doctor's office or private insurance carriersInitiate payment plans for patients for outstanding balancesRoutinely utilize multiple resources to resolve patient inquiries while on the phoneMaintain performance goalsAbility to become proficient with processes after completing a structured training programSkillsHigh School Diploma or GED equivalent1 year or more customer service experience1 year or more call center experience1 year or more medical billing, insurance claims, and explanation of benefits1 year or more patient billingBenefitsMedicalDentalVisionLifeSTD/LTD401(k)Paid Time Off (PTO) or Flexible Time Off (FTO)Tuition ReimbursementEmployee Stock Purchase PlanCompany Overviewreputed company specializes in providing physicians with laboratory tests. It was founded in 1978, and is headquartered in reputed company, North reputed company, USA, with a reputed company of 10001+ employees.

Its website is https://www. reputed company. com.

Apply To This Job