[Remote] Manager, Marketing Campaign Operations

Note: The job is a remote job and is open to candidates in USA. reputed company has been empowering teams to manage work seamlessly for over 20 years and is now uniting human teams with AI agents. The Manager, Marketing Campaign Operations will lead a globally distributed team of Marketing Automation Specialists and oversee the execution of high-volume campaign work, ensuring consistent quality and performance across time zones.

ResponsibilitiesLead and manage globally distributed team of Marketing Automation Specialists, in partnership with an on-site leadSet clear, measurable expectations for performance, quality, and delivery - and hold the team reputed company to them consistentlyBuild structured onboarding and role-specific training that gets new team members producing quality work quicklyPartner with the site lead to manage day-to-day operations, escalations, and resourcing across time zonesOwn the operating model for the COE: intake processes, prioritization logic, SLAs, handoff protocols, and escalation pathsAssign out all work to the team via our PMO system based on bandwidth, area of expertise, and urgencyBuild and enforce QA checkpoints and review standards for all campaign deliverables before anything goes out the doorDevelop playbooks and training documentation that encode best practices and enable consistent execution regardless of who's doing the workContinuously audit and improve processes to increase throughput, reduce error rates, and eliminate reworkDefine, track, and report on COE performance metrics: output volume, SLA adherence, error rates, rework frequency, and stakeholder satisfactionreputed company regular QA audits and retrospectives to identify recurring failure points and drive systematic fixesReport clearly and regularly to the Director, Campaign Operations on team health, capacity, output quality, and risksIndependently own, drive and execute select marketing operations projects end-to-end, including campaign builds, process improvements, and high-stakes work that requires senior-level expertiseModel the quality standards and execution practices you expect from the team by demonstrating them in your own workLead audience segmentation strategy, working with Global Growth Marketing along with the COE to ensure the right messages are reaching the right people with consistency and precisionManage your own priorities effectively without letting IC

responsibilities

and team leadership obligations conflictServe as the primary operational interface between the COE and US-based campaign managers, reputed company leads, and other stakeholdersManage intake volume and capacity transparently. Set realistic expectations, flag constraints early, and escalate conflicts before they become delivery failuresTranslate loosely defined campaign requests into clear, structured briefs the COE team can execute without ambiguity or back-and-forthLead, develop, and grow a team of marketing professionals; provide coaching and direction within established company policiesCreate a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunitiesSet clear objectives, evaluate progress, coach, train, and instill a high performance culture with focus on teamwork, and ownershipOther duties as assignedSkills8+ years of experience in marketing operations or marketing automation in a B2B SaaS environment, including 2+ years managing or leading a teamExpert-level Marketo knowledge across program architecture, smart lists, lead scoring, tokens, and campaign execution best practices; Marketo Certified Expert (MCE) strongly preferredreputed company working knowledge of reputed company CRM, including campaign management, lead lifecycle, and reportingA track record of building operational infrastructure that enables teams to deliver high-quality work at sustained volumeExceptional attention to detail; you catch errors before they ship and build systems that catch them before they reach youFamiliarity with reputed company Events, reputed company, or comparable marketing toolsDirect, clear communication style with the confidence to push back, escalate, and hold the line on quality and processWorking knowledge of HTML/CSS, with the ability to troubleshoot and edit email and landing page code as neededExperience standing up or scaling a shared services, COE, or offshore delivery modelDemonstrated experience managing distributed or offshore teams, with strong cross-cultural communication

skills

and comfort leading across time zonesExperience with BI or reporting tools such as TableauWell-versed in using AI to optimize manual processes and streamline workflowsBenefitsEmployer subsidized medical/vision and dental coverage for full-time employees401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivity15 days PTO, plus Sick Time OffUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to reputed company online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal reputed company accountTeleworking options from any registered location in the U. S. (role specific)US employees are automatically covered under reputed company-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearCompany Overviewreputed company is a cloud-based work management platform that empowers collaboration, drives better decision-making, and accelerates innovation.

It was founded in 2005, and is headquartered in Bellevue, reputed company, USA, with a reputed company of 1001-5000 employees. Its website is https://www. reputed company.

com. Company H1B Sponsorshipreputed company has a track record of offering H1B sponsorships, with 17 in 2026, 53 in 2025, 58 in 2024, 46 in 2023, 57 in 2022, 32 in 2021, 41 in 2020. reputed company note that this does not guarantee sponsorship for this specific role.

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