Developed by SillyLittleTools
EcoPlus Power LLC
This is a full-time Remote Client Services Associate position at EcoPlus Power LLC, based in Anywhere, with remote work available. The role offers $0.0k - $0.0k.
$0.0k - $0.0k
At EcoPlus Power, we're focused on making energy services simpler, more accessible, and more customer-focused. As our team continues to grow, we're looking for dependable, detail-oriented individuals who enjoy working with clients and take pride in providing excellent service.
We are currently seeking a Remote Client Services Associate to join our team. This entry-level position is ideal for someone who is organized, comfortable working with technology, and enjoys helping customers while supporting day-to-day administrative and client service operations.
Position Overview
As a Remote Client Services Associate, you'll support clients throughout their experience with EcoPlus Power while helping maintain accurate customer and account information.
You'll communicate with clients, respond to questions, assist with routine account requests, enter and update information in company systems, and ensure client records are complete and accurate.
This is a great opportunity for someone looking to build professional experience in client services, customer support, operations, data management, and the energy industry.
Provide friendly, professional support to clients by phone, email, and other communication channels
Respond to client questions and assist with routine account requests
Enter, update, and maintain client and account information in internal systems
Review information for accuracy, completeness, and consistency
Process client information and documentation in a timely manner
Follow up with clients when additional information is required
Maintain organized and accurate digital records
Assist with routine reporting, data verification, and administrative tasks
Escalate complex client issues to the appropriate team member
Protect confidential client and company information
Work collaboratively with team members while managing assigned responsibilities independently
High school diploma or equivalent
Strong written and verbal communication skills
Comfortable using computers, email, spreadsheets, and online systems
Strong attention to detail and commitment to data accuracy
Ability to organize information and manage multiple tasks
Professional and positive approach to client interactions
Ability to work independently in a remote environment
Reliable internet connection and a suitable workspace
Previous customer service, office administration, or data-entry experience is a plus, but not required
