Product Marketing Lead at DigitalGenius

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Product Marketing Lead

Salary

Not Disclosed

Company Description

DigitalGenius is a fast-scaling AI technology company in London providing automated customer experience solutions to an enviable global customer base. The platform leverages advanced LLMs and agent orchestration to help brands transform their customer service operations, moving beyond hype to deliver tangible value for leading ecommerce and retail businesses.

Job Description

As the first Product Marketing hire at DigitalGenius, you will build a foundational function from a blank page. Working alongside the CEO and CTO, you will own the company's core narrative, translate customer research into product strategy, and drive high-impact launches to define a category in the rapidly evolving AI landscape.

Location

London, UK

Why this role is remarkable

• Shape the entire product marketing function from scratch at a high-growth AI business that has already achieved significant scale and customer traction.
• Work directly with the founding team—including the CEO and CTO—to influence the product roadmap and how the company defines its market category.
• Move beyond the AI hype by working on real-world applications of LLMs and orchestration that solve complex workflow challenges for major global brands.

What You Will Do

• Own the core DigitalGenius story across all touchpoints, from sales pitches and website messaging to high-level positioning and product naming systems.
• Establish a structured customer discovery function, including workflow analysis and customer advisory boards, to ensure the roadmap is driven by market signal.
• Lead end-to-end go-to-market strategies for product launches, creating the playbooks, sales enablement tools, and competitive battlecards needed to win complex deals.

The ideal candidate

• Senior product marketing leader with a proven track record in high-growth B2B SaaS, specifically building functions and processes where none existed before.
• Exceptional writer and communicator who can distill complex technical AI capabilities into clear, memorable value propositions that resonate with C-level customer experience buyers.
• True operator energy with a bias for action, capable of shipping a version one quickly and iterating based on real-world feedback rather than polishing in isolation.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

• Jack's an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack's network.
• If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.