Master Trainer

Job Description

• Manage a Crucial Learning calendar using our tools to accurately reflect the training availability on your schedule
• Foster relationships with Sr. Client Advisors and Crucial Learning employees to showcase your facilitation skills
• Prepare and plan for upcoming speeches, training events, and client interactions
• Attend and lead pre-event calls with Sr. Client Advisors and Clients to understand organizational barriers and the need/reason for training
• Deliver high-quality speeches and facilitate impactful training on each of the Crucial Learning's products (Crucial Conversations, Crucial Accountability, Crucial Influence, Getting Things Done, and The Power of Habit) both in-person and virtually
• Conduct email and phone post-event follow-up that includes a summation of the event, identifies potential next actions, and support needed for training sustainability
• Submit communication and invoices in a timely manner with customer service in mind
• Engage in a variety of Master Trainer Community support activities including quarterly support and informational communication as well as occasional opportunities for professional development

Requirements

• Bachelor's degree
• 3+ years of experience delivering training overall (some experience needed both in-person and virtually)
• A minimum of 7 courses taught with Crucial Learning content strongly preferred
• Crucial Conversations Trainer Certification (achieved prior to application) preferred
• The ability to take on a minimum of 12 events per year should the event needs arise
• Experience with psychometric tools and assessments is also a plus
• The ability to work as an independent contractor
• The ability to provide independently the technical resources for facilitation (i.e. in accordance with US law a contractor is to provide their own laptop, email, reliable internet service, conducive physical office space, etc.)
• Efficient and effective communication skills both written and verbal
• Quickly learn company tools and internal processes
• Must be detail oriented and well organized, have the ability to work independently, exercise good judgment, and respond quickly to a variety of requests
• Familiarity with learning and development in a variety of industries
• Cognitive understanding of the Crucial Learning content
• An understanding of the intention of the content and the ability to align with Crucial Learning delivery directions
• Ability to apply relevant business examples to the content
• Ability to handle tough questions from participants and clients and use those questions as a learning opportunity
• Ability to relate training content to real-life examples for a variety of clients
• Ability to effectively engage learners across training modalities
• Exemplary training, facilitation, engagement, and public speaking skills.

Benefits

• Access to some of the richest professional development programs.
• Access to a variety of resources to support your facilitation success from speech decks to training materials.
• Access to a community of practice focused on honing their facilitation skills and changing the world for good.
• Ongoing internal support from Crucial Learning.