Department: Communications
Reports to: Senior Marketing and Events Manager
Location: Central London HQ
Hybrid working: 3 days in office, 2 days work from home
Our Values
- Every day the energy, creativity and passion of Manolo permeates through our business.
- We believe in the artist and the artisan; we are innovative while still protecting our heritage.
- We believe in working proactively and being solution focused.
- We believe in upholding family values; we treat everyone with honesty and respect while nurturing our teams to deliver excellence.
- We believe in making people smile.
Purpose
The Marketing & Events Officer facilitates the delivery of global retail/brand marketing initiatives, seasonal campaign, events, partnerships and special projects. Supporting the Senior Marketing & Events Manager, the role is responsible for coordinating projects and BAU tasks from planning through to execution, ensuring alignment across internal teams and global markets to deliver an impactful 360° brand experience.
Responsibilities
- Coordinate the execution and delivery of global marketing initiatives, events, partnerships, launches and special projects in line with brand strategy and objectives. Ensuring consistency across channels and adherence to global campaign timelines.
- Develop creative marketing concepts and identify opportunities to enhance brand awareness, customer engagement and retention.
- Maintain the global marketing calendar, ensuring all key milestones are accurately mapped and communicated to relevant parties.
- Provide end-to-end project coordination including monitoring timelines, organising meetings, documentation, status presentations and progress tracking.
- Create engaging presentations and copy, to support project delivery and communication.
- Produce post-event and project recap reports, evaluating performance and identifying learnings/opportunities for future activity.
- Alongside Manager, act as a key point of contact for internal teams, agencies, suppliers and external partners, ensuring clear communications and timely follow-ups, to facilitate streamlined integrated campaign delivery.
- Provide on-site support for events and activations, with a proactive approach to ensure successful execution.
- Coordinate retail marketing initiatives, including in-store launches, visual merchandising concepts and execution, customer experience assets and campaign implementation.
- Ensure all marketing materials, events and activations follow brand guidelines and maintain the highest standards. Coordinating relevant approvals to ensure all stakeholders are informed and aligned.
- Design and produce all brand marketing collateral, print materials and event assets (including lookbooks, invitations etc)
- Monitor the development and production of branded gifting – collating orders, deliveries and invoicing in accordance with finance procedures.
- Develop and distribute brand guidelines, toolkits and campaign assets to support global and local market execution. Manage marketing asset libraries, ensuring all teams have access to latest materials.
- Collect and manage feedback, requests and reports from global teams, sharing insights with Head Office team.
- Ensure all project administration, including internal trackers, legal contracts, budgets and documentation is in-place, accurate and well organised.
- Track departmental budgets and process invoices, maintaining accuracy.
- Provide operational and logistical support across all marketing projects, ensuring deadlines, deliverables and brand standards are consistently met.
- Analyse market trends and competitor activity to identify opportunities.
- Support the delivery of marketing initiatives in line with the House’s responsibility commitments and policies.
Skills and Experience Required
- 3+ years of experience in a marketing, brand or project coordination role, ideally within the luxury sector.
- Excellent written and verbal communication skills, with strong presentation and copywriting abilities.
- A balance of a creative and operational approach, with exceptional attention to detail and accuracy.
- Strong project coordination and organisational skills, with the ability to manage multiple priorities and stakeholders simultaneously.
- Confident in managing workload, ability to move between tasks of varying complexities to meet deadlines and deliver at pace.
- Proactive, solution-focused, hands-on approach, comfortable working both independently and collaboratively.
- Relationship building skills, liaising confidently with internal and external stakeholders.
- Clear written and visual briefing and ideation skills, translating Brand DNA to all marketing projects.
- Cultural and commercial awareness, with a genuine passion for the luxury industry, and interest in market trends.
- Preference for experience working across international and multi-market environments.
- Microsoft Office skills, particularly Powerpoint and Excel; proficient working knowledge of Adobe suite, particularly Photoshop and InDesign.
- Additional languages (Italian/French) advantageous though not essential.
Our Benefits
- 4 pairs of Ambassador Shoes per year.
- 50% Friends and Family Discount.
- 25 days holiday with an additional day off for your birthday, plus bank holidays.
- Option to buy an additional 5 days holiday.
- Hybrid working model (core hours 10am-4pm).
- Pension Contribution.
- Private Medical Insurance.
- 2 Executive Coaching Sessions per year.
- Enhanced Family Friendly Policy.
- Workplace Nursery – salary sacrifice based childcare scheme.
- Cycle to work scheme.
- Employment Engagement Calendar.
Manolo Blahnik is an equal opportunity employer and are committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging. We recruit and reward based on capability and performance. By joining Manolo Blahnik, you will be part of our 50 to 500 Commitment to “be a force for good” which seeks to create a lasting legacy and positively contributing to its continued expansion and success balancing our impact on people and the planet. Our diverse and multicultural teams ignite our creativity, and we celebrate the differences that we collectively bring. We are committed to equal employment and progression opportunities and the elimination of any form of discrimination. We all hold a responsibility to recognise and respect our diversity and to support this in our words and actions.
If you need reasonable adjustments at any point in the application or interview process, please let us know.
