Marketing Account Manager

The ideal candidate will be able to manage marketing account operations for our clients, while ensuring partner and customer satisfaction.

Responsibilities

• Execute email marketing strategy on behalf of clients
• Track analytics and campaign results, internally & externally
• Communicate regularly with clients to discuss current marketing efforts and strategy
• Build and maintain strong customer relationships through phone calls and email communication
• Provide appropriate solutions and resolve any issues in an attempt to retain clients
• Work within CRM to maintain accurate contact and account records

Qualifications

• Excellent verbal and written communication skills
• Strong organizational skills and the ability to multi-task
• Experience providing superior customer service
• Ability to think and work independently and as part of a team
• Analyze information skillfully and find effective solutions to problems
• Experience working with Microsoft office suite including Excel
• Experience working with database or CRM software
• Ability to identify process inefficiencies and recommend improvements