IT Support Engineer π° Salary: Β£28,000 - 34,000 per year
At Fit out UK we are looking for a Support engineer!
π οΈ Our tech stack
AWS, Active Directory, Azure, Cloud, Hardware, Support, LESS, macOS, Network, Office 365, VPN, Windows
π Rquirements
- Understanding of Windows and macOS operating systems, including software installation, configuration, and troubleshooting.
- Familiarity with networking concepts such as DNS, DHCP, and VPN.
- Exposure to IT support tools such as ticketing systems and remote desktop software.
- Knowledge of basic cybersecurity principles, including antivirus, firewalls, and encryption.
- Strong communication skills, with the ability to explain technical issues to non-technical users.
- Good problem-solving skills and a keen attention to detail.
- Ability to work independently and as part of a team.
- Enthusiastic about IT and eager to learn new skills.
- IT-related certifications such as CompTIA A+, Microsoft Certified, or similar are a plus but not essential.
- Experience with Microsoft Active Directory and Group Policy.
- Knowledge of cloud-based applications like Office 365 or Google Workspace.
- Knowledge of IT hardware and peripherals such as PCs, printers, and routers.
- Understanding of virtual environments and cloud technologies such as AWS and Azure.
- A degree in Computer Science, Information Technology, or a related field, or relevant IT qualifications/certifications.
- 2 years of IT support experience is preferred.
- Ability to commute to or relocate to Doncaster DN1 2TF is preferred.
- United Kingdom work authorisation is preferred.
π©βπ»π¨βπ» Your responsibilities are
- Provide first-line technical support for hardware, software, and network issues, including troubleshooting and resolving IT-related problems via email, phone, or in person.
- Assist in setting up, configuring, and maintaining hardware and software systems.
- Perform software installations, updates, and upgrades on users systems.
- Help diagnose and resolve network and connectivity issues.
- Assist in the maintenance and troubleshooting of company servers, workstations, and network systems.
- Document and track support requests, solutions, and ongoing issues using the helpdesk system.
- Provide basic support for Office 365, Active Directory, and other company-specific software.
- Assist in user account management, including password resets and access permissions.
- Provide support during system outages and participate in IT projects as needed.
- Maintain IT inventory, including computers, printers, and accessories.
- Work closely with senior engineers and other IT staff to enhance internal processes and systems.
View this job and over 500 other transparent jobs with salaries (π°π°π°) & tech stacks (π οΈ) on DevITJobs.uk
Category: Support Developer / Engineer
Location address: Churchill Road, Sheffield, United Kingdom
Salary: Β£28,000 - 34,000 per year
Benefits & perks that we offer
Fit out UK - More about us and the role
We are Fit Out UK, a premier provider of bespoke interior fitouts across the United Kingdom. We shape experiences through our commitment to excellence, quality, creativity, and craftsmanship, delivering tailored solutions across commercial offices, retail environments, hospitality venues, and residential properties. This is a full-time, permanent in-person role based in Doncaster DN1 2TF, with a salary of Β£28,000 to Β£34,000 per year and benefits including a company pension and on-site parking. We are an equal opportunities employer and value collaboration, innovation, and client satisfaction.
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