Head of Growth & Client Marketing

Head of Growth & Client Marketing

South East based | Hybrid | London, client and event travel

We're Branded by Aquila – a fresh-blooded outsourced brand and marketing partner that's shakin' up the agency model. In fact, we hate the word agency.

We embed. We collaborate. We innovate. And we work almost exclusively across the recruitment industry, helping recruitment agencies and their supply chain stand out, bill more and be better.

We've grown quickly, built an incredible client base and earned a reputation for doing things differently and brilliantly.

Now, as BbA enters its next phase of growth, including international expansion, we're looking for someone pretty pivotal.

A humble firecracker.

Someone commercially minded, brilliant with people and passionate about great marketing. Someone who can help lead and grow our UK business without needing a big corporate hierarchy around them.

We're not for everyone. If you're looking for a comfortable corporate role with a narrow remit and somewhere to hide, this probably isn't it. This isn't a traditional sales role. It isn't a traditional account management role. And "Head of" definitely doesn't mean sitting back and delegating everything.

We're a tight-knit, ambitious business. Everyone gets stuck in.

A flavour of what you’ll actually do

This role sits across four important areas of BbA: commercial growth, client experience, team leadership and quality.

Commercial growth

You'll play a pivotal role in protecting and growing our UK business as our Founder increasingly focuses on international expansion.

• Build genuine relationships across the recruitment industry and its supply chain.
• Generate and nurture new business opportunities through networking, referrals, existing clients and partnerships.
• Lead pitches, proposals and commercial conversations.
• Identify opportunities to grow existing client relationships where we can genuinely add value.
• Represent BbA at industry events, build your own personal brand and become a recognised face of the business.

There will be commercial targets attached to the role, but we care just as much about how you create the result as the number itself.

Client experience

We're embedded partners to our clients, which means relationships and quality matter. You'll:

• Lead and strengthen senior client relationships, ensuring clients feel supported, understood and challenged in the right way.
• Maintain high standards across client delivery, spotting issues early and helping the team continually improve.
• Help turn client objectives into strong, commercially relevant marketing activity.
• Support onboarding, renewals, account development and senior strategic conversations.

Team leadership

You'll lead the team day to day, creating an environment where people can do their best work.

We're looking for a selfless leader, not someone who needs to be the boss in every room.

• Lead, coach and develop the team, providing clear direction, feedback and support.
• Encourage collaboration, accountability and proactive problem-solving.
• Support performance, development and day-to-day people matters.
• Maintain high standards while recognising and celebrating great work.

Getting stuck in

Small business rule: sometimes you just need to roll your sleeves up. Whether that's shaping a campaign, improving a client presentation, challenging messaging or helping the team solve a problem, you'll need broad marketing knowledge, a creative eye and the willingness to get involved.

You don't need to be the deepest specialist in every discipline. But you do need to know what good looks like.

Love at first sight if you

• Have proven senior-level experience across B2B marketing, commercial growth and/or client leadership.
• Understand how marketing drives commercial outcomes, not just engagement metrics.
• Are a natural relationship-builder, confident engaging with Founders, Directors and senior stakeholders.
• Have experience leading, developing and motivating people.
• Are commercially minded and understand client value, margins and growth.
• Have broad marketing knowledge and the ability to challenge and improve work.
• Bring emotional intelligence, sound judgement and a collaborative leadership style.
• Are self-propelling, adaptable and comfortable balancing strategy with hands-on delivery.

We’ll put a ring on it if you also have

• Experience within recruitment, staffing or the recruitment supply chain, ideally with an existing industry network.
• Experience in an agency, consultancy or multi-client environment.
• Experience growing accounts, winning work through relationships or helping scale a Founder-led business.

Location & working style

This is a South East-based hybrid role, with roughly three days each week involving the office/team, clients, London meetings, networking or events. Face-to-face time matters, particularly when you're leading people and building relationships. Desk graft is important, but we also need someone who enjoys being out in the market.

Hold up - what can we give you?

• Competitive salary plus annual performance bonus.
• 37.5-hour working week with some flexibility around start and finish times.
• 23 days' annual leave plus bank holidays, with an additional day for every two years served.
• Simplyhealth plan with 24/7 GP access, pension and discounted gym membership.
• Wellbeing mornings, volunteering and CSR days.
• Regular socials, industry events and networking opportunities.
• Monthly incentives on our famous "giant wheel" and an annual team performance incentive.
• Genuine influence over how the business evolves.
• Direct access to the Founder and leadership team.
• International exposure as BbA continues to expand.
• Real opportunities for progression, without ten layers of approval getting in the way.

The hidden benefits of joining now

You won't be joining to maintain something somebody else built. You'll help shape what comes next.

BbA is evolving from a Founder-led growth business into something bigger, more scalable and increasingly international. That creates a pretty exciting opportunity for the right person to have genuine influence over our people, clients, commercial growth and future direction. If you want to build, lead, challenge, grow and get stuck in – we should talk.

Be Self-Propelling. Be Brave with Creativity. Be Empowered, to Empower.

Be part of Branded by Aquila.