This a Full Remote job, the offer is available from: United States, Colorado (USA)
Job Type
Full-time
Description
Community Relations Representative
Reports to: Director of Business Development
Job Category: Salaried | Exempt | Full-Time
Salary Range: $75,000-$100,000/year DOE + bonus structure
Job Site: Remote/Home office (must reside in Colorado)
Job Summary
Community Relations Representatives have a proven track record of generating leads and developing a consistent pipeline of referrals for business development. The Community Relations Representative will be responsible for developing and retaining referrals from various medical and mental health settings and professionals within a given territory. The Representative will act as a public face by representing the company and employing creative strategies to enhance the company's presence among the professional community to produce consistent referrals. This position is largely community-based and will require frequent travel to agencies, facilities and professionals within and outside of the community.
Education and Experience
- Bachelor’s degree preferred, high school diploma or equivalent required.
- Minimum of two years customer service, sales, publicity and/or marketing experience.
- Two years experience in substance abuse or mental health field preferred.
- Experience with CRM system preferred.
Required Skills/Abilities
- Valid, non-restricted Colorado driver's license with clean record.
- Must have reliable transportation.
- Excellent verbal and written communication skills.
- Strong relationship building skills.
- Ability to listen well and offer solutions.
- Results driven with a proven track-record of meeting and exceeding defined goals.
- Ability to act with integrity, professionalism, and confidentiality.
- Strong collaboration skills with the ability to think creatively and share ideas.
- Ability to manage time effectively.
- Knowledge of industry and trauma-integrated care.
- Experience in sales, marketing or related field.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization’s CRM system.
Duties/Responsibilities
- Maintains confidentiality and adheres to facility policies and procedures, State & Federal law, and accrediting agency regulations and standards.
- Identifies, builds and maintains relationships with key referral partners.
- Maintains regular servicing scheduling that organizes a combination of referral partner maintenance and new business development.
- Conducts quality presentations to agencies, hospital staff, admissions teams, discharge planners and others.
- Communicates between other departments, i.e. admissions, clinical care coordinators, etc.
- Community Relations Representatives are measured by monthly KPIs and their ability to track all activity in KIPU.
- Position does require frequent travel, including some weekends and/or occasional evenings.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Talking on the phone, presenting virtually and in-person.
- Sitting, standing, bending, reaching, climbing stairs.
- Must be able to access and conduct meetings and presentations at multiple locations.
- Must be able to lift 15 pounds at times.
- Driving in all weather conditions.
Benefits & Perks
Health and Wellness
- Medical, dental and vision insurance*
- Supplemental accident and hospital indemnity coverage*
- Voluntary Term Life insurance*
- Employee Assistance Program
- Monthly wellness reimbursement*
Financial
- Competitive salary
- Employee recognition and rewards programs
- Employee referral incentive program
- Employer-sponsored 401(k) plan
Work/Life Perks
- Professional growth and development
- Continuing education reimbursement
- Unlimited paid time off (exempt employees) + sick days
- Paid time off policy (non-exempt employees) + sick days
- Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)
- Full-time employees
This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Salary Description
$75,000 to $100,000 per year + bonus structure
This offer from "Foundry Treatment Center Steamboat" has been enriched by Jobgether.com and got a 0% flex score.
