Client Support Specialist - Full Time - Work From Home

[Customer Service / Remote] - Anywhere in U. S. / $65,000 to $75,000-yr / Medical-Vision-Dental / 401k / HSA Contribution / Learning Stipend / Flexible PTO / Generous Parental Leave / Home Office Stipend / Mobile Phone & Internet Reimbursement - As a Client Support Specialist at Ontic, you will: Provide exceptional customer service and technical support to clients via phone, email, and chat; Troubleshoot and resolve technical issues and inquiries related to Ontic’s software and products; Educate clients on product features and updates; Document and track all client interactions and resolutions in the company database; Collaborate with cross-functional teams to ensure timely and effective resolution of client issues; Demonstrate a high level of professionalism and empathy in all client interactions.

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