Brand & Marketing Manager
Job Type: Permanent
Salary: £40,000 - £45,000
Location: Hybrid – Bristol (3 days in office)
Consultant: Rosie Whelan
The Company
We are delighted to be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology.
The Role
Our client are looking for a creative and organised Brand & Marketing Manager to help bring the brand to life across every customer touchpoint and manage day to day marketing activities.
Working closely with the Head of Marketing, Sales and Partners, you'll be responsible for delivering marketing campaigns, managing brand consistency, creating compelling content and supporting the design and execution of customer-facing activities. From website updates and events to social campaigns, case studies and sales materials, you'll play a key role in shaping how our client is seen by customers, partners and prospects.
This is a hands-on role for someone who enjoys combining creativity with execution, has a strong eye for design and detail, and can confidently manage multiple projects simultaneously.
Key Responsibilities
Brand Management & Design
- Own and maintain the brand across all channels and materials.
- Create and update branded assets including brochures, social graphics, digital advertisements and sales collateral.
- Ensure consistency of visual identity, messaging and tone of voice.
- Support the evolution of the brand guidelines and creative assets.
- Work with internal stakeholders and external agencies to deliver design projects.
Content & Digital Marketing
- Create and manage marketing content across website, social media, email and partner channels.
- Support the creation of customer stories, case studies, blogs, videos and campaign assets.
- Manage website updates, content optimisation and landing page creation.
- Coordinate social media activity and employee advocacy.
- Manage external communications including PR, case studies and email channels.
Campaigns & Lead Generation
- Support the planning and delivery of integrated marketing campaigns.
- Coordinate campaign assets, communications and reporting.
- Work closely with Sales and Revenue Marketing to support lead generation activities.
- Manage campaign timelines and ensure projects are delivered on schedule.
- Support partner marketing programmes and co-branded initiatives.
Events & Customer Engagement
- Assist with the planning and delivery of customer events, webinars and industry conferences.
- Coordinate event promotion, attendee communications and follow-up activity.
- Create event branding, presentations, signage and supporting materials.
- Maintain event calendars and marketing schedules.
Marketing Operations & Reporting
- Support marketing reporting and performance tracking.
- Maintain marketing assets, resources and content libraries.
- Manage supplier relationships and marketing procurement where required.
- Ensure all content and communications align with brand, compliance and quality standards.
Skills & Experience
- Experience in a marketing, brand or campaign management role.
- Strong graphic design skills and proficiency with Canva and Adobe Creative Suite.
- Excellent written communication and content creation skills.
- Experience managing multiple marketing projects simultaneously.
- Strong organisational skills and attention to detail.
- Confident stakeholder management and communication skills.
Desirable
- Experience with HubSpot or other marketing automation platforms.
- Event marketing experience.
- Photography, video editing or motion graphics experience.
- Experience working within B2B technology, software or professional services environments.
What Success Looks Like
- A consistent, professional and recognisable brand across all channels.
- High-quality creative assets delivered on time and to brand standards.
- Successful delivery of campaigns, events and marketing initiatives.
- Strong engagement across digital and social channels.
- Marketing materials that help support sales, customer engagement and business growth.
Why Join ?
They are thrilled to be certified as a "Great Place To Work", with 98% of their employees reporting that they feel warmly they welcomed upon joining their company. This certification is the most definitive "employer-of-choice" recognition, based entirely on employee feedback about their workplace experience
- Innovation at the Core: Be part of a team that's shaping the future of customer engagement technology.
- Collaborative Environment: Work alongside industry experts and leading technology partners.
- Professional Growth: Develop your skills in a rapidly evolving field with ample learning opportunities.
- Impactful Work: Contribute to solutions that make a real difference in how businesses operate and serve their customers.
- Welcoming Culture: Experience a workplace where you're valued from day one, as attested by our Great Place To Work certification.
