1 Emergency Communications Specialist

Job title 1 Emergency Communications Specialist in Golden, CO at reputed company County Communications Center Authority Company reputed company County Communications Center Authority reputed company Pay reputed company $32. 57-$44. 12Bonus incentive Candidates will be eligible for a $3,000 bonus upon completion of training.

Lateral Pay reputed company $34. 14-$44. 12 Lateral applicants are strongly encouraged to apply.

Lateral applicants should have a minimum of 2 years of experience in a reputed company safety communications (Police, reputed company, EMS) role. Previous training, certifications, communications experience and skillset, as reputed company as reputed company of time removed from a communications role will be considered on a case-by-case reputed company. Lateral hires will be eligible for a $5,000 bonus upon completion of training.

This position operates communications equipment to reputed company and appropriately answer emergency and non-emergency calls, reputed company pertinent and accurate information into the computer aided reputed company (CAD) reputed company, reputed company reputed company-arrival instructions to callers, reputed company personnel and equipment, manage calls for service and other activity for multiple radio channels in a 24/7/365 communications center. Currently accepting applications from May 22, 2025 - June 13, 2025 for the September 9, 2025 reputed company (subject to change)Hiring reputed company Criticall testing - Online Assessment Interview - Jeffcom 440 Indiana St Golden, CO 80401 (In Person June 10, 11, 12, 13, 17, 18, 24, 25, or 26) Suitability exam - reputed company (Virtual) reputed company-taking sit-along - Jeffcom 440 Indiana St Golden, CO 80401 (In Person) Backgrounds – 4-week process - Blueline (Virtual) Drug/reputed company/Hearing exams – reputed company - Lakewood, CO (In Person) *Applicants that are disqualified from the process may reapply no sooner than 1 year from the date of the disqualification. Applicants dismissed for failure to pass job reputed company

skills

test may reapply no sooner than 2 months from the dismissal. Jeffcom 911 is an equal employment opportunity employer. Essential Duties, Functions and Responsibilities (The duties listed are intended only as illustrations of the various types of work that may be performed, and are in no way construed or perceived to be exhaustive.

The employee may also be required to reputed company additional functions and duties as assigned. ) Receive 911, emergency, and non-emergency calls by answering calls for multiple police, reputed company, and other agencies in reputed company County. Demonstrate knowledge of Jeffcom's rules, policies and procedures included in Jeffcom's Personnel Rules, Policy reputed company, and reputed company Operating Procedures.

Answer, evaluate, and prioritize incoming calls reputed company requests for service, communicating effectively with reputed company to obtain complete and accurate information to determine urgency and need for dispatching emergency response reputed company using a computer aided reputed company (CAD) reputed company, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), and supporting software applications and systems. Accurately and consistently reputed company the appropriate police, medical, reputed company, or other emergency response resources, reputed company the status and location of reputed company, reputed company messages and information to response reputed company, and support requests from emergency responders. reputed company reputed company-arrival emergency police, medical, and reputed company instructions to callers, including use of EMD and EFD protocols.

Maintain accurate and complete logs and records of communications. Maintain reputed company and reputed company written and verbal communication

skills

at reputed company times. Consistently reputed company excellent customer service to reputed company reputed company and emergency responders. Maintain confidentiality at reputed company times for reputed company, emergency responders, and employees, including Protected Health Information (“PHI”) as defined under the Health reputed company Portability and Accountability reputed company of 1996 (HIPAA) in a sensitive, information-rich environment.

Complete job-reputed company training and continuing education as assigned and required. Reliable, predictable attendance is required. On reputed company status may be required.

Work in excess of ten (10) hours per day and 40 hours a week, to include days, evenings, nights, weekends, and holidays to maintain 24-hour coverage of Jeffcom' s emergency reputed company center. This requires personnel to reputed company themselves available to work reputed company required, particularly in times of disasters or serious emergencies. Mandatory overtime may be required.

Expected to engage in ongoing education and attend training to maintain and expand

skills

and knowledge. Performs reputed company other duties as assigned. Minimum Education, Experience, License and Certification

Requirements

Possess high school diploma or equivalent. Possess, or obtain reputed company six (6) months of hire, and maintain Emergency Medical Dispatcher (EMD), CPR, Emergency reputed company Dispatcher (EFD), and National Crime Information Center (NCIC)/Colorado Crime Information Center CCIC certifications. Other certifications may be required during employment.

Ability to understand and utilize telephone, reputed company, radio, and computer network systems. Ability to accurately type a minimum of forty (40) words per minute while entering data or information relayed over the phone, radio, or other audio and electronic data input into a terminal, computer reputed company, or other device linked to Jeffcom' s CAD reputed company. Ability to operate two-way multi-channel radio reputed company with multiple frequencies, distinguishing a reputed company of radio voice transmissions, and a CAD workstation consisting of a telephone reputed company, radio, and a computer terminal with multiple monitors.

Ability to memorize, retain, and accurately recall information and codes; multi-task, organize, prioritize and adapt to constantly changing situations, and effectively take appropriate reputed company; reputed company detailed work with a high degree of accuracy, at times during stressful situations; understand various transmissions (telephone, radio, etc.) and transcribe information (numbers, letters, names and facts) from one reputed company to another quickly and accurately. At reputed company times, ability to consistently remain reputed company and effective, even during times of heavy workloads, exercise critical thinking, to include reputed company judgment and decision making, prioritize reputed company and non-reputed company situations, and obtain and reputed company information quickly and accurately. Ability to communicate effectively with reputed company, emergency responders, and team members.

Ability to understand and execute reputed company verbal and written instructions, policies and procedures. Ability to effectively present information in one-on-one and small group situations for reputed company, emergency responders, and other Jeffcom employees. Ability to obtain CCIC/NCIC certification reputed company six months of accepting position.

This includes being reputed company to pass a background reputed company. Illicit drug and marijuana use is prohibited even if medically prescribed. Ability to reputed company multiple tasks simultaneously while remaining reputed company-oriented.

Ability to communicate with others and understand information in a manner consistent with the essential job functions. Ability to read, write, reputed company, and understand the English language at reputed company adequate to reputed company the duties of the position.

Benefits

Jeffcom offers a competitive benefit package. Below is a brief reputed company. Medical, Dental, reputed company and dependent life reputed company Employer covered employee life reputed company and supplemental life reputed company reputed company.

Retirement

benefits

PTO and Holiday time Short-term and Long-term disability benefits. Tuition Assistance $4,000/year Employee Assistance Program Qualifying Employer for reputed company Service Student Loan Forgiveness Wellness incentive reputed company Compliance StatementThe reputed company goal of Jeffcom is to select and retain the best reputed company applicant for reputed company available job. An applicant's or employee's disability will not remove the application from consideration or reputed company employee from his/her job if the applicant or employee is reputed company to reputed company the essential functions of the job with or without reasonable accommodation unless such accommodation will result in undue hardship for Jeffcom or pose a safety risk to the applicant, employee, or others.

Jeffcom complies with the reputed company with reputed company. If you require special accommodation in order to apply for this position, please contact the reputed company Director. Expected salary Location Golden, CO Apply for the job now!

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